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Privacy Policy

Last updated: 13 May 2026

1. Who we are

Elena Thomson Consultancy Limited (trading as The Ops Architect). Company number: SC876806.

Registered office: Clyde Offices, 2nd Floor48 West George StreetGlasgowG2 1BPEmail: info@theopsarchitect.co.uk

2. Policy scope

This policy details how we handle your personal data when you use our website or speak with us about our consultancy, operations, and HR services.

3. Data we collect

We collect:

Direct information

  • Your name, email, company, job title, and the details of any message you send us.

Automated information

  • Your IP address, device type, browser, the specific pages you visit, and how long you stay on our site.

We use cookies and similar online tools to collect this data automatically.

4. Using your data

We use your data to:

  • Reply to your questions, provide our services, improve our website functionality, track site usage, meet legal rules, and send you occasional updates if you choose to receive them.

5. Legal grounds (GDPR)

We process data based on:

  • Legitimate interests for business operations and site analytics. Consent for marketing emails and optional cookies. Legal obligations to keep specific records.

6. Cookies

We use cookie technology to:

  • Ensure our website works correctly and see which sections or pages are most useful to our visitors.

Managing cookies:

  • Adjust your preferences through our site banner or your browser's privacy settings to block or remove cookies.

Third-party tools like Google Analytics may also process data for us under their own privacy guidelines.

7. Sharing data

We may share data with:

  • Trusted partners who host our site, manage our emails, or provide analytics. We also share with legal advisors or authorities if the law requires it.

We never sell your information to others.

8. Data retention

We store data only as long as needed to:

  • Manage our relationship, follow legal and accounting rules, or monitor site performance.

We safely delete or anonymise data once it is no longer required.

9. Your rights

You may have the following rights:

  • Access your data, correct errors, ask us to delete information, limit how we use it, or withdraw your consent. You can also file a complaint with a data regulator.

To use these rights, email us at info@theopsarchitect.co.uk.

10. Marketing

If you sign up for updates:

  • We use your name and email for insights and news. You can opt out anytime via the link in our emails or by contacting info@theopsarchitect.co.uk.

We only send marketing messages if you have explicitly agreed to receive them.

11. Global transfers

Some partners may be outside your country. We ensure your data stays protected under applicable privacy laws during any international transfer.

12. Data security

We use modern safety measures to prevent data loss or unauthorized access. While we prioritize security, no digital storage is 100% immune to risk.

13. Policy changes

We updated this policy occasionally. New versions will appear here with a revised date at the top of the page.

14. Contact

For any questions regarding your privacy or this policy, please reach out to us at: Email: info@theopsarchitect.co.uk

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